Return Policy
NO REFUNDS. NO EXCEPTIONS. NO CANCELLATIONS.
We provide store credit only. Items purchased from CHIC STASH INC are eligible for store credit within 7 days after delivery.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.
Customer is responsible for return shipping .
NO CHANGES may be made once an order has been placed.
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR, EARRINGS AND LINGERIE
These items are non-returnable.
TOPS AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted. Any odors on the garment will result in return and store credit.
RETURNS
We will send you an email when your return package is received back to our warehouse. Please note, returns may take 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately. Please keep in mind that ALL items undergo a complete inspection with pictures before they are shipped.
We provide store credit only. Items purchased from CHIC STASH INC are eligible for store credit within 7 days after delivery.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.
Customer is responsible for return shipping .
NO CHANGES may be made once an order has been placed.
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR, EARRINGS AND LINGERIE
These items are non-returnable.
TOPS AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted. Any odors on the garment will result in return and store credit.
RETURNS
We will send you an email when your return package is received back to our warehouse. Please note, returns may take 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately. Please keep in mind that ALL items undergo a complete inspection with pictures before they are shipped.